If you wish to exchange a product simply return the unwanted item for a refund following our returns/refund policy and place a new order online for the product you would like. The upcoming 2020/21 adidas kit pre-order process will be carried out online only. Free Click & Collect. Ipswich Town FC have invested in protecting our brand by registering our club crest and other ITFC intellectual property (“IP”) as trademarks. For the latest news and offers sign up to our mailing list. You will not be refunded your postage costs should the item not be faulty. Ipswich Town FC. Inspired designs on t-shirts, posters, stickers, home decor, and more by independent artists and designers from around the world. This is to allow the Club to make deliveries and stock the store outside of these hours, The number of customers allowed in the store at any one time will be limited to 15 people, There will be socially distanced queue markers both inside the store at till points and outside the main entrance to guide those queuing, All customers visiting the store will be asked to follow social distancing guidelines, both on the shop floor and at the till points, Floor tape markings will suggest socially distanced positions in order to shop each area, All customers accessing the store will be asked to use provided hand sanitising stations throughout their visit, Hand sanitiser will be provided upon entry, upon accessing the first floor and at all till points, Some staff colleagues may be wearing face coverings – these are provided and are optional, Customers will be requested to shop solo, where possible, other than those with children, Staff will be constantly cleaning high touch-points within the store and will have a much increased cleaning rota in place throughout the day, There will be a lot of additional signage in-store, reminding customers of the new procedures, The two staircases accessible within the store and some shop floor areas will be one-way only, Protective screens will be installed at all till points to protect both customers and staff colleagues, There will be no access to changing areas although this will be continually reviewed, The store lift will be limited to two people at any one time, Customers will be encouraged to use debit/credit cards only, where possible, with the new contactless limit available to £45, There will be no seating available within the store, Some areas of the store will be de-stocked to allow for new layouts, All returned products will be quarantined for a period of 72-hours prior to being made available for sale. News ; Latest News ; News Archive ; Newsletter Signup ; Back; Matches . Shop . Other trademarks, product names and company names or logos cited herein are the property of their respective owners including the Club ("Third Party Trademarks"). Supporters can expect to see a vast number of changes to the look and feel of the store. All information provided will be treated in the strictest confidence. adidas 2020/21 Home Shirt (Adult) Buy Now. If you are wishing to return a purchased item to Ipswich Town FC, please read through the below options thoroughly. Product Name+; Manufacturer; Price; View: List Grid. Ipswich Town FC. Nine points from nine sees Paul pick up award. Ipswich Town Football Club Limited and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Ipswich Town Football Club Limited. We will not retain your money or substitute the item for other items without contacting you first. To return items please include the merchandise, with original delivery note and a brief note or completed returns form (included with your online order) with the reason for the item being returned. In Store - You can exchange any items purchased online at our Planet Blue retail store on Portman Road as per our standard returns policy. (Your refund may take up to 7 working days to appear in your account from receipt of goods). Customers should take confidence in the steps taken by Ipswich Town Football Club to ensure the store environment remains as clean as possible throughout the next stages of the Government lockdown. In Store - You can exchange any items purchased online at our Planet Blue retail store on Portman Road as per our standard returns policy. Post - We do not offer an exchange service via post for any products purchased online. Post - We do not offer an exchange service via post for any products purchased online. Counterfeit products have absolutely no association with Ipswich Town FC, are generally of poor quality, and could easily become faulty or even cause injury, having undergone little or no quality control checks at all. If we do not have any item that you have ordered, we will immediately refund you. They play in League One, the third tier of the English football league system. “We’ve made a number of significant changes to the store operation and we’re doing everything we possibly can to ensure the safety of our staff and customers.”. Blues’ retail team have been working hard to ensure the store is COVID-secure and as safe an environment as possible for both staff and customers. To ensure this is correct prior to ordering a personalised product instances and will look..., stickers, Home decor, and more by independent artists and designers from around the world as errors. ; Newsletter Signup ; back ; Matches hesitate to contact us for the best on! 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