The sales dept. I don’t deal with companies that are not honest upfront so I bought from another dealer in the area. Much the same as most dealerships as they have lots of add on’s They want to sell you. Outstanding customer service. Emailed the manager to see why i couldnt get a response. Polite and friendly. had appt to see truck... sold it right out from under me... then they try to sell me a fifferent one but it is almost the same. At Surprise Ford, we offer a variety of new and used Ford cars, as well as automotive repair services, all at our conveniently located dealership right off of Interstate 303 on W. Waddell Rd. just thought they could generate 2 sales. I don’t deal with companies that are not honest upfront so I bought from another dealer in the area. It was not pleasant. When I arrived to test drive, they had the vehicle clean and ready to go. Honestly this place was the worst dealership I've ever had to deal with and I'm not even a picky person. Surprise Ford had a few add ons that you could not opt out of increasing the price of the car $1500 to $2000.

They do explain things thoroughly. We had interest in a used Toyota Highlander and told them what we were willing to pay. He accurately described the conditions and specs on the Vehicle I was interested in, and showed me additional options. me they would not take my cash offer. There were other things also. complaints.The price on cargurus was not the true price of the car. At least email me back out of common courtesy.They did respond and offered details on their vehicle that I inquired about.The price on cargurus was not the true price of the car. The service done here was just fine. “Surprise Ford is the place to go! I was really interested in the car, however I was not interested in paying for some bogus fees. It was not pleasant. Is one company and service is another and they do not work well together. The sales dept. I bought a used truck and they delivered it with the new caliper they put on was leaking. I don’t deal with companies that are not honest upfront so I bought from another dealer in the area. poor dealershipHorrible ,after I had a cash offer accepted with them over the phone I drove about 60 It was not pleasant. just thought they could generate 2 sales. But non-existant come monday (when they said they would respond) even though they still had the vehicle. BEWARE of this dealership. The price on cargurus was not the true price of the car. Contact was instant over the weekend. 5 stars Surprise Ford! But non-existant come monday (when they said they would respond) even though they still had the vehicle. 5 stars Surprise Ford! But non-existant come monday (when they said they would respond) even though they still had the vehicle. I bought a 2019 Mustang GT with Jerimy, who's the most positive salesman I've ever met. Ford announced the new GT Studio Collection alongside the 2021 Ford GT Heritage Edition at Petersen Car Week this month. FIRST AND MOST IMPORTANT, THE USED VEHICLES AT SUPRISE FORD ARE NOT CERTIFIED. My husband and I have not been impressed with Surprise Ford at all. They said I would get them, but nothing. Ford’s operating income, for example, which excludes the $3.5 billion gain among other things, was a $1.9 billion loss, a number that Ford says was $3 billion more than Ford thought it would be. However, it took a few iterations of email
I would recommend this dealership for anyone looking for their perfect vehicle. poor dealershipOutstanding customer service. dealerships do this. Chris Luna and the staff at Surprise Ford provided me exceptional service! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. WOW! Much the same as most dealerships as they have lots of add on’s They want to sell you. The next day I received an email asking how they could help and I requested photos of the vehicle again, nothing. At least email me back out of common courtesy.It was not pleasant. Surprise Ford told me that the "real" price of the car was almost $4,000 more than the price listed on CarGurus and they told me that all


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