At Villa Plus, we put the customer at the heart of everything we do. We have also identified what our legitimate interests are where appropriate. Booking data held in databases outside the EEA for the purpose of ensuring that all required information has been provided to confirm your booking, will be automatically deleted after a 1 week period, post processing and transfer to our central booking system. Most commonly, we will use your personal data in the following circumstances:Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. Where we are unable to rely on one of the safeguards outlined below when transferring data to those suppliers outside the EEA, we will rely on the derogation under Article 49 of the in order to transfer your personal data to countries outside the EEA (as the transfer relates to the performance of a contract for your benefit), and you hereby permit us to do so. Please click on the links below to find out more about these rights:If you wish to exercise any of the rights set out above, please contact us at: Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.

Just complained to Villa Plus to point out several factors including: Broken facilities in the villa e.g toaster Lack of basics e.g. Log in with your Holiday Reference & lead passenger surname. If you have any questions about this privacy notice, including any requests to exercise The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. You can change this and find out more by following My Villa Plus lets you manage your booking & access your travel documents 14 days before departure. You are not under any obligation to consent to us processing your sensitive personal data. You can change this and find out more by following The data protection law in the UK changed on 25 May 2018. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

For more information about the cookies we use, please see They will only process your personal data on our instructions and they are subject to a duty of confidentiality. These have been installed for the safety and security of its employees and visitors whilst on company premises. We will only use your personal data for the purposes for which we collected it. Airport or Villa Only

We understand you deserve to have an amazing holiday PLUS peace of mind. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us Under certain circumstances, you have rights under data protection laws in relation to your personal data. We have appointed a data controller who is responsible for overseeing questions in relation to this privacy notice. This privacy notice supplements the other notices and is not intended to override them. Alternatively, we may refuse to comply with your request in these circumstances. This website is not intended for children and the only circumstances in which we collect data relating to children, is where you make a booking of travel services and you have children in your party. As a result, if you do not provide your consent, we will be unable to proceed with your booking. Book your villa holiday at www.villaplus.com You can book with confidence!

We may also contact you to ask you for further information in relation to your request to speed up our response. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. It does not include data where the identity has been removed (anonymous data). Villa Plus - For a chance to reconnect – It all adds up to amazing For all other transfers of data that are unrelated to the provision of travel services to you, whenever your personal data is transferred outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: We have appointed a data controller who is responsible for overseeing questions in relation to this privacy notice. Villa Search Ages of children on return date This website may include links to third-party websites, plug-ins and applications. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. The policy was reviewed on the 23rd May 2018 and was last updated on 1st October 2018. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. This is how we decide which products, services and offers may be relevant for you (we call this marketing). dirty dishes left in dishwasher from previous occupants and ants on worktops We keep our website policies under regular review and will update the webpages as required.

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